Invoff Limited
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How we deliver

Service delivery framework

A structured, time-boxed implementation programme built from two decades of insurance transformation experience. No open-ended projects. No hidden professional services fees. Go-live in weeks, not quarters.

Every Invoff implementation follows the same five-phase delivery framework, regardless of tier. The timeline compresses or extends based on your complexity - a single-product Core deployment can be live in as little as three weeks; a full Enterprise rollout with multiple binders typically runs eight to twelve weeks.

Throughout each phase, you have a named Delivery Lead from Invoff. There are no handoffs between teams.

Fixed-scope, time-boxed delivery
Each phase has defined outputs and a clear exit criterion before the next phase begins.
Low-code, no IT dependency
Product configuration, rating models and portal setup require no client-side development.
Named Delivery Lead throughout
One Invoff contact from kick-off to go-live. No handoffs. Full accountability.
1
Days 1–5
Discovery & scoping
  • —Review of your UW workflow
  • —Binder and authority review
  • —Product & rating requirements
  • —Distribution process
  • —Data migration assessment
  • —Integration requirements log
Lead: Invoff Delivery Lead + Client Ops
2
Weeks 1–2
Configuration & build
  • —Platform tenant provisioning
  • —Product forms & rating engine setup
  • —Binder Setup
  • —Underwriting rules configured
  • —Document templates built
  • —CRM data migrated
  • —UW workflow activated
Lead: Invoff · Client reviews daily
3
Weeks 2–3
User acceptance testing
  • —UW team walkthrough sessions
  • —Quote & bind end-to-end testing
  • —Broker portal pilot (2–3 firms) - Optional
  • —Bordereaux output validation
  • —UW workflow sign-off
  • —Feedback loop & refinements
Lead: Client UW + Invoff support
4
Week 4–6
Go-live & launch
  • —Users onboarding on the platform
  • —Live monitoring
  • —Warranty support (14 days)
  • —First bordereaux run review
  • —UW workflow operational
  • —Training & knowledge transfer
Lead: Invoff · Joint governance
5
Ongoing
Growth & optimisation
  • —Quarterly business reviews
  • —Rating model refinements
  • —platform expansion - more products or modules added
  • —Platform update releases
  • —Analytics & performance tuning
Lead: Customer Success Manager
Platform uptime
99.5%
99.9% with AWS infrastructure.
Support response — priority
4hrs
All via online & email.
Implementation to go-live
4–6 wks
Standard Product/Binder. Complex multi-binder rollouts: 8–12 weeks.
Data retention
7 yrs
Full audit trail retained. FCA-aligned data retention policy. ISO 27001 aligned.
Partner Ecosystem

Strategic delivery partners

Invoff is built to connect with your existing systems, your data providers, your compliance infrastructure, and specialist implementation partners who know the London market. You don't have to replace what's working.

Implementation & consulting partners
Specialist firms supporting delivery
FG
Folio Group
London market transformation· Strategy, Operating model design and change management
Strategic
RC
Regulatory compliance consultants
FCA authorisation & compliance framework · recommended for new MGA applicants
Referral network
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Building the Future of Connected Specialty Insurance

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Invoff Limited

68 King William Street (6th Floor)

London

EC4N 7HR

hello@invoff.com

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  • Insurers
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Platform

  • Relationship Manager
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  • Underwriting Workbench
  • Partner Portals
  • Product Builder and Rating Engine

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